Chart explains changes to Unified Support pricing starting in Feb. 2023
Premier Support is no longer available for most new or renewing customers.
The latest information about Unified Support, how it compares with other support offerings, what customers should know before they transition to the program, and what alternatives exist.
Premier Support case policies provide priority assistance to enterprise customers
Organizations that purchase with Software Assurance for Microsoft software can use the associated benefits credits to obtain Premier Support and implementation assistance from Microsoft
Premier Support for enterprises is highly customizable and can provide unlimited incident support for customers who commit to proactive services and in-depth training on Microsoft products
Illustration shows various types of Microsoft support and the market segments at which they are targeted